{"id":22588,"date":"2020-05-20T14:53:22","date_gmt":"2020-05-20T19:53:22","guid":{"rendered":"https:\/\/www.crematoriumontreal.com\/condoleances-a-lauto-une-idee-innovante-pour-permettre-un-dernier-au-revoir\/"},"modified":"2020-05-22T09:47:32","modified_gmt":"2020-05-22T14:47:32","slug":"in-car-condolences-an-innovative-idea-for-a-last-good-bye","status":"publish","type":"post","link":"https:\/\/www.crematoriumontreal.com\/en\/in-car-condolences-an-innovative-idea-for-a-last-good-bye\/","title":{"rendered":"In-Car Condolences: An Innovative Idea for a Last Good-bye"},"content":{"rendered":"<p>Last Wednesday, April 29, marked a first in the field of funeral rituals. At a time of social distancing, it is impossible to gather in the reception halls and visitation parlours for the funerals of loved ones who have left us. Therefore, a suitable alternative had to be found to allow a dignified last good-bye. It was at the Complexe fun\u00e9raire Aeterna that the first in-car condolences took place\u2014a unique concept in Quebec imagined by Executive Director Lucie Marsolais.<\/p>\n<p><strong>An innovative concept<\/strong><\/p>\n<p>It was when she noticed that Quebecers were showing creativity in going to see their loved ones, while separated by window panes, that our Director, Mrs. \u00a0Marsolais, thought of replicating this idea for the funerals taking place at the Complex. The casket was then positioned in front of a large glassed-in area overlooking the parking lot of the Complex. Floral arrangements as well as a photo of the deceased were installed as well as a backdrop for more privacy. To offer their condolences while remaining in their car, the family&#8217;s relatives and friends had the chance to drive past in a procession in front of the glass pane and show their support in this way.<\/p>\n<p>Part of the deceased&#8217;s family was therefore inside and most of them outside to welcome the many cars that came there. &#8220;Everyone, notified by social networks, was allowed to stop a few seconds in front of the casket surrounded by flowers and a photo of the deceased. Many were crying. A few got out of their vehicles and approached the casket installed behind the window. The expression &#8220;rite of passage&#8221; has probably never been so justified,&#8221; stated St\u00e9phane Baillargeon in his <a href=\"https:\/\/www.ledevoir.com\/societe\/578061\/service-a-l-auto\" target=\"_blank\" rel=\"noopener noreferrer\">article<\/a> in Le Devoir.<\/p>\n<p><strong>A great success<\/strong><\/p>\n<p>The family was very positive about this new opportunity for family and friends to come and bid their farewells. The Complex, which has a U-shaped parking lot, makes this new format possible. On April 29, more than 425 cars paraded in front of the casket; Mrs. Marsolais stopped counting after that number. However, she mentioned that &#8220;it was very sad; people were crying in their cars.&#8221; Nevertheless, she is very happy to be able to help and support her clients on the difficult road of mourning.<\/p>\n<p><strong>Media coverage<\/strong><\/p>\n<p>Lucie Marsolais gave several interviews about her innovative concept. In fact, she was featured on <a href=\"https:\/\/www.985fm.ca\/extraits-audios\/opinions\/304206\/covid-19-un-service-a-lauto-pour-des-funerailles-a-montreal\" target=\"_blank\" rel=\"noopener noreferrer\">Bernard Drainville&#8217;s radio show on 98.5 FM<\/a>. In addition, the concept was presented on <a href=\"https:\/\/www.tvanouvelles.ca\/2020\/05\/01\/des-condoleances-a-lauto-pour-un-complexe-funeraire-montrealais\" target=\"_blank\" rel=\"noopener noreferrer\">TVA Nouvelles<\/a> as well as in an <a href=\"https:\/\/www.journaldemontreal.com\/2020\/05\/01\/covid-19-des-condoleances-a-lauto-pour-un-complexe-funeraire-montrealais\" target=\"_blank\" rel=\"noopener noreferrer\">article in the Journal de Montr\u00e9al<\/a> and another <a href=\"https:\/\/www.ledevoir.com\/societe\/578061\/service-a-l-auto\" target=\"_blank\" rel=\"noopener noreferrer\">article in Le Devoir newspaper<\/a>, as previously mentioned. The <a href=\"https:\/\/www.youtube.com\/watch?v=RX0zzRe_gRE\" target=\"_blank\" rel=\"noopener noreferrer\">video of the TVA Nouvelles<\/a> newscast with Pierre Bruno can be found on YouTube. In such situations, we must be innovative. Mrs. Marsolais says that this solution could be adapted over time and that this is only the beginning of the &#8220;In-Car Condolences&#8221; concept. To add to this, other concepts will also be put in place in the coming weeks to reach more families and friends of the deceased.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le Cr\u00e9matorium Montr\u00e9al est op\u00e9rationnel plus que jamais pour soutenir les CHSLD. Nous sommes les derniers r\u00e9pondants dans le parcours des services de sant\u00e9 essentiels et nous sommes l\u00e0 pour disposer des d\u00e9funts dans un respect des plus attentionn\u00e9s.<\/p>\n","protected":false},"author":9,"featured_media":22591,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-22588","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>In-Car Condolences: An Innovative Idea\u00a0- Cr\u00e9matorium Montr\u00e9al<\/title>\n<meta name=\"description\" content=\"In these difficult times, we owe it to ourselves to innovate, which is what Complexe Aeterna and Cr\u00e9matorium Montr\u00e9al has done with its concept In-Car Condolences\" 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